"I am 100% happy with the violin pegs; received the order in time. I infact saved your website as one of my favourites. "
Joanna 24/8/09
"This is not really a question but a THANK YOU. I just got some of these and others of your trees. They are all WONDERFUL! Really the best trees (And the best prices! ) That I've EVER had! I am SO PLEASED with them I just had to write and say THANK YOU! "
Pete
"I just wanted to let you know that I appreciated you taking the time to get in touch and address my concern. "
David
"Thank you for the way that you handled the issue, it was very professional."
Steve
"Thank you, with your excellent service, I will always be visiting your site for other goodies."
Adam
"I'm really happy with your service. I'll be happy to do further business with you."
Paul
"Just a quick thank you for all your effort. I wish that more people would respond like you have, whenever a problem arises."
Tim
"Thanks for the great customer service!"
Roberto
"Thank you so much for fast service"
Pam
"I would have no hesitation in ordering from Virtual Village again. Many thanks"
Allan
"Big Thank you for the Items i ordered .. i just took delivery of the replacement order and was relived that this lot got here with no hicups so well happy . cant thank you guys enough for your help and assistance sorting this out ..look forward to placing my next order soon .. left feedback but werent enough spaces to explain excellent serviice and backup but 5 stars all around"
Calvin
"Great product, great price and great delivery time."
Emma
"Thanks for getting back to me. I have to say, the product is of great quality, and I'm very pleased with it for the price, and have left feedback commending your services as a seller. Thanks for the helpful communication"
Blue
"They are GREAT!!! I love them!! THANK YOU SO MUCH! You've been great! I may well buy more in the future:) "
Dane
"That's brilliant! Thank you very much indeed for all your help. The service has been absolutely excellent! "
Tracy
"Thanks so much for you & your companies efficient response to the problem with the headset, I can only recommend Virtual Village Ltd in the highest manner available and should the need arise not hesitate to use them again."
Steve
"Thank you very much for all your help and advice. You have been most helpful in resolving this matter"
Martin
"Thank you for your prompt, lucid and very pleasant reply. I shall keep an eye on your site. "
Jack
"I have just placed my order. As a sixty two year old, I can hardly believe that I have been able, via the miracles of modern technology (television still seems like a recent novelty to me!!), to order something from a place half a world away that, as a young child, seemed to be all about rice and dragons and be very, very remote. I would like to extend a personal "thank you" for making what could have been a nightmare of communication into the simplest of pleasant transactions"
Martin
"I'll give you the best feedback ever. Thank you, I am very grateful."
Koyacs
"I got both headsets and I just wanted to tell you that you guys are just great! I was kind of skeptical dealing with a company so far away, but you guys quickly showed me that the distance wouldn't be a problem."
Ross
"Thank you for dealing with the matter so efficiently and professionally. I hope to do business with you in the future and have no hesitation in recommending you"
Stevie
"Thank you very much for your super service, kind regards from a customer who will be buying from you in times to come"
Tony
"Thank you very much for returning my email. Outstanding service."
Glen
"Thank you very much. I'm very happy for your immediate response to my messages. This shows the superior quality of your company. "
Ash
"Many thanks for your email and the generous way you have treated this matter, its refreshing to meet somebody like yourself, believe me your caliber of person is few and far apart. I will most certainly be shopping whenever I can in the future."
Jason
"Thank you for such excellent customer service - it is really appreciated."
Ian
"Absolutely delighted on your correspondence will definitely continue to shop with you. You're a credit to consumers! Well done"
Dave
"Your company is just great, and I will certainly be a regular shopper."
John
"Thank you for resolving this situation. I will have no hesitation in recommending you to friends. Something went wrong but you went the extra mile to fix it. A truly professional attitude to customer service"
Paul
"My order arrived two days ago and it was worth the wait. I must tell you how very impressed I am with the quality of all the items you have sent. I will certainly be ordering from you again in the near future. Thank you"
Joe
"Thank you, excellent customer service, its refreshing to find good communication and customer support!!"
Steve
"I have been thoroughly impressed by the communications by yourself and the finished outcome of a full refund. I will, in view of this leave a very positive feedback. You often find much out about a company/service, not when things go well, but when things go wrong. This episode will not deter me from placing future orders from yourself. Many thanks once again."
Craig
"Your customer service is first class and I will buy from you again. Again thank you"
Mike
"The product got here early so thank you very much, works well and brilliant product. Cheers."
Wyswoo
"Excellent product, by the way. Very much appreciated"
Ian
"Thanks for your e-mail. Item arrived this morning. I loved the letter that came with it. I thought it was personal and friendly. I will certainly put you on my list of favourite buyers!"
Bernadette
"You have been added to my favourite buyers and look forward to buying from you again."
Sarah
"This is INCREDIBLE! Never dreamt of this! Everything just PERFECT!"
Aeradan
"I received the item during the week-end, and it's just perfect. So, I left a positive feedback for you, and hope to deal with you again!"
Marino
The remote control arrived yesterday (and works perfectly. I would have no hesitation about shopping with you again."
Michael
"Goods received in perfect condition - earlier than scheduled. Thanks for the great service."
Billy
"Thank you for your email concerning my purchase from Virtual Village. I am pleased to say that the item arrived yesterday .. in perfect condition..I am also very pleased with the item it works as described and is very effective. Many thanks for good service and product"
Norman
"The parcel arrived on the 6th. July (Very quick I thought) in excellent condition and I am so happy with the product I will be shortly buying several more items from you."
Robert
"The product i ordered from Virtual Village arrived more than a week ago in perfect condition."
Michael
"I'm very glad to inform you I've received the item in a good condition and on time. Thanks a lot for your interest. "
Luz
"The package was in excellent condition - as was the contents. I am more than happy with the remote for the Coolpix camera which is in perfect working order, and thank you for your excellent service."
Barry
"A perfect company to deal with!"
Adrian
"I received the goods Yesterday morning (Tuesday AM), which was pretty quick I think - 4 working days from order, and in perfect condition. I am pleased with my purchases and will certainly use Virtual Village again."
Janet
"Thanks for this, it worked! I was a somewhat apprehensive first-time buyer, but no worries, the Virtual Village service and back-up are both first class"
David
"Parcel arrived on Wednesday morning which was fantastic as I had had an e-mail on Tuesday saying that it had just been dispatched. My son is delighted with the product."
Kathryn
"Fantastic fast service and product works OK."
Greg
"Delivery was remarkably fast!"
John
"The answer is I'm very happy indeed. The adapter arrived in seven days. It is very nicely engineered and fits perfectly. It did arrive in perfect condition."
Tim
"Thanks for getting in touch - yes, my parcel arrived dead on time. Thankyou for the prompt delivery. Many thanks for your attention and personal response!"
Mark
"The mousemat arrived a couple of days ago, which is excellent considering that it came all the way from China! It is also in fine condition. I will definitely be shopping with Virtual Village again and will recommend it to others as well."
Simon
"Utterly astounded at the speed and efficiency of your delivery from so far afield! Many, many thanks!"
Bill
"Thank you for taking the time to check my order has gone smoothly. It arrived a couple of days ago and in perfect condition. It is ideal for the job I need it for and at a fraction of the cost of other meters I was looking at."
Sparky
"The package arrived in perfect conditon and so did the contents. I am pleased with the purchase and wouldn't hesitate to order from the Virtual Village in the future. All in all, good service and excellent products which arrived safely and in a timely period."
AJ
"I would very much want you to know that I am more than happy with my order with Virtual Village. I received my parcel 8 days after my order, which is great. I was astonished at first when I received my parcel to be honest, because it was in a perfect condition. It looked like a parcel from next door. Nice and secure career bag and well packaged. I couldn't believe its travelled all the way from China. My rating for you is 5 out of 5 and I think you are brilliant. I will definitely look at your site if I need anything else before looking elsewhere."
Felix
"Thank you very much for your prompt service. I have tried both items and am delighted with them. The transmitter in particular is very good. I have noticed that Apple iPod are selling a similar item at a cost £99.00+ - so, you can imagine how pleased I am with my purchase. I shall certainly be happy to use your services again."
Jill
"My purchase arrived this morning. Your packaging was intact, and the Sony packaging has taken hard work to get in to! No evidence of any damage. The batteries are the correct ones, albeit with chinese writing all over them (not a problem), and all I now have to do is charge them up. Thank you for a very good service."
Richard
"Thank you for your prompt reply and brilliant customer service. Thank you for your great service."
Abdelrahman
"Thank you very much for your assistance on this matter. I have received confirmation of the refund already and can only thank you for your professional and helpful assistance with this problem. I will definitely be visiting Virtual Village again in the future."
Duncan
"Thanks for clearing everything up and I would also like to extend my thanks to your company. I think you have been great in all aspects associated with the pump. This kind of total commitment to customers is becoming a very rare commodity in the UK. Once again, thanks for all your efforts."
Syd
"Thank you for your co-operation your customer service is excellent."
Craig
"Brilliant!! Thankyou so much, I couldn't ask for a better service. My wife will be so pleased, you have made my day."
Edward
"yes it arrived monday in perfect condition.it works great ,i use it for both still and video (digital) photography.brilliant for macro and excellent for video close range up to 2 meters.very good value for money"
Peter
"Package arrived safely and promptly. This actually arrived before two items ordered online from the U.K. on the same day! Well done China Post."
Ann
"My goods arrived well packaged and in good condition. To put it into context, i ordered goods from Edinburgh on same day via first class UK Post and am still waiting!"